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THECOMPLETE SUMMARY. For Additional Information on the author, go to: http://my.summary.com. Published by Soundview Executive Book Summaries (ISSN 

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Good To Great Review. Good To Great agrees with The Dip by Seth Godin. I like books which agree with The Dip.As I said, I’m trying to make this website the best book summary website in the world. For this exact reason, this is my third summary of the day. I have to catch up on a few days I missed, and publishing one summary per day is my Hedgehog concept right now. Soundview Executive Book Summaries® | summary.com 2 The 7 Habits of Highly Effective People Inside–Out Almost all literature written about success in the first 150 years of this country focused on the Character Ethic — integrity, humility, fidelity, temperance, courage, justice, patience, industry, simplicity, modesty and the Golden Rule. Good To Great Review. Good To Great agrees with The Dip by Seth Godin. I like books which agree with The Dip.As I said, I’m trying to make this website the best book summary website in the world. For this exact reason, this is my third summary of the day. I have to catch up on a few days I missed, and publishing one summary per day is my Hedgehog concept right now. the executive was hired, a researcher, using an interview method to assess the executive’s ability to handle cogni - tive complexity, determined his capacity was the very THE COMPLETE SUMMARY: 2 Soundview Executive Book Summaries® | www.summary.com The Beginning of the Journey We tend to view leadership as merely an external act. We only see it as something people do. But leadership comes from a deeper reality within us. It comes from our values, traits, principles, life experiences, beliefs, motives and essence. Each Soundview Executive Book Summary is just eight pages long (or 20 minutes of audio). So your employees can learn more vital points in less time than it takes to read their e-mail messages every morning. Soundview Executive Book Summaries® Maximum learning. Minimum time. Soundview Executive Book Summaries® ANNIKEN DAVENPORT – Senior Contributing Editor DEBRA A. DEPRINZIO – Art and Design CHRIS LAUER – Managing Editor CHRISTOPHER G. MURRAY – Editor-in-Chief GEORGE Y. CLEMENT – Publisher 2 Soundview Executive Book Summaries® The authors:Jerry Weissman, the world’s number one

critical for achieving strategic objectives. 4. They set strategic priorities for process enhance-ments. Customer Management Processes. In the past, customer management focused on transac-tions — promoting and selling the company’s products. 3. Strategy Maps — SUMMARY. Strategy Maps (continued from page 2) Soundview Executive Book 2 Soundview Executive Book Summaries ® www.summary.com The author: Robert C. Pozen is a senior lecturer at Harvard Business School and a senior fellow at the Brookings Institution. He was chairman of MFS Investment Management and vice-chairman of Fidelity Investments. THE COMPLETE SUMMARY: TAKING PEOPLE WITH YOU by David Novak 2 Soundview Executive Book Summaries® www.summary.com The author:David Novak is the chairman and CEO of Yum! Brands, Inc., which operates in more than 112 countries and employs 1.4 million people. Novak is the former president of both KFC and Pizza Hut and has held senior management In our summary, we’ll briefly outline these powerful ideas in 3 parts: complicated vs complex environments, command vs team structures, and how to build a team of teams. For the full details, examples and tips, do get a copy of the book, or get a detailed overview with our complete book summary bundle. The Power of Thinking Without Thinking BLINK THE SUMMARY IN BRIEF Blink is about how we think without thinking, about choices that seem to be made in an instant — in the blink of an eye — that actually aren’t as Look,” — and here Braden points to the. Blink — Soundview Executive Book Summaries

THECOMPLETE SUMMARY. For Additional Information on the author, go to: http://my.summary.com. Published by Soundview Executive Book Summaries (ISSN 

I used to be an affiliate of Soundview’s Executive Book Summary service but they removed me from their program because I refused to stop linking to freely available summaries (see below). For some history, Soundview used to offer sample summaries for direct download, which I made available on this site. Doing B usinessin the L ego Wor ld The staidworldofbusineshsasbeen turneudpside down bya silnetrevoluiotn.Cha ngecame gradulalyand predicatblytobusinesseisnthe peroid followingWorld Soundview Executive Book Summaries® THEODORE KINNI – Senior Contributing Editor DEBRA A. DEPRINZIO – Art and Design CHRIS LAUER – Managing Editor CHRISTOPHER G. MURRAY – Editor-in-Chief GEORGE Y. CLEMENT – Publisher 2 Soundview Executive Book Summaries® The author:Jeff Thull is the President, CEO and founder of Prime Resource Group — THE COMPLETE SUMMARY Published by Soundview Executive Book Summaries(ISSN 0747-2196), P.O. Box 1053, Concordville, PA 19331 USA, a division of Concentrated Knowledge Corp. Published monthly. Subscriptions: $209 per year in the United States, Canada and Mexico, and $295 to all other countries. Periodicals postage paid at Concordville, Pa., Soundview Executive Book Summaries® To subscribe:Send your name and address to the address listed below or call us at 1-800-521-1227.(Outside the U.S. and Canada, 1-610-558-9495.) To subscribe to the audio edition:Soundview now offers summaries in audio format. Call or write for details.